Guides / Order status
Kakobuy Order Status Not Updating: What to Check
Answer first: Orders move through stages from purchase to warehouse arrival to shipping. If a status has not changed beyond the period shown in your order page, collect the details and contact the official help centre.
Last checked: 2026-10-25
Disclosure: Kakobuy Blog is an independent guide and is not the official Kakobuy website.
Common statuses
| Official label shown by Kakobuy | Our English explanation (not an official label) |
|---|---|
| 待付款 | Payment is still pending. |
| 已付款 | The purchasing order has been paid. |
| 已订购 | Kakobuy has placed or is processing the purchase. |
| 已邮寄 | The seller has dispatched the item toward the warehouse. |
| 已入库 | The item has arrived at the warehouse for checks. |
| 可提交包裹 | The item is available to include in an international parcel. |
Before contacting support
- Note the order number and current status.
- Save a screenshot of the order page.
- Check the stated processing time.
- Contact the official help centre.
FAQ
How long should I wait?
The status page lists stages but does not give a universal waiting time. Check the current order page and official help centre.
Related guides
Sources
Kakobuy order-status help, read 2026-10-25. The English/USD interface still displayed the labels above in Chinese.
Some Kakobuy help pages may require sign-in to view. Read on 2026-10-25 using the English interface and USD, with no destination selected; policies may vary by region.